Case Studies

How Smart Spark Turns Missed Calls Into Booked Revenue

Realistic examples of what happens when AI answers, follows up, and books for your business.

These are anonymized examples based on real client workflows and typical performance during the first 30 days. Results vary by business, but the patterns are consistent: when you stop missing calls and follow up instantly, revenue goes up.

CoolWave HVAC

Owner: Mike R. • Location: South Florida • Size: 8 techs, $2.5M annual revenue

Problem

55% of calls went unanswered when techs were in the field
After-hours emergency calls went to voicemail—lost to competitors
Office manager spent 15+ hours/week on callbacks and scheduling
Summer peak season = overwhelmed phone lines

Solution

AI Receptionist: Installed to answer 24/7, qualify leads, book service calls
SMS Follow-Up: Automated follow-ups for estimates and maintenance reminders
Review Engine: Post-service review requests sent automatically
Integrated with existing CRM and scheduling system

30-Day Results

92%

of missed calls recovered

187

leads contacted automatically

41

additional jobs booked

$73K

estimated revenue recovered

"We were losing thousands in emergency calls every week. Now the AI picks up immediately, books the job, and sends it straight to dispatch. My office manager actually has time to do other things now."

— Mike R., CoolWave HVAC

Rapid Response Plumbing

Owner: Sarah T. • Location: Metro Atlanta • Size: 6 plumbers, $1.8M annual revenue

Problem

60% of after-hours emergency calls went unanswered
Google Ads leads weren't followed up within first hour—conversion rate: 18%
Office staff overwhelmed with scheduling and dispatch coordination
No systematic review collection = stagnant Google rating (3.8 stars)

Solution

AI Receptionist: Answers all calls 24/7, prioritizes emergencies, books appointments
SMS Follow-Up: Instant texts to new leads, automated nurture sequences
Review Engine: Automated post-service review requests
Synced with dispatch board and calendar

30-Day Results

100%

of emergency calls answered

52%

paid ad conversion rate (was 18%)

34

additional jobs from faster follow-up

$51K

estimated revenue recovered

"The difference is night and day. Our ads were generating leads, but we couldn't follow up fast enough. Now every lead gets a text in under a minute, and our booking rate tripled. Plus we're finally getting consistent 5-star reviews."

— Sarah T., Rapid Response Plumbing

Summit Roofing Co.

Owner: Carlos M. • Location: Central Texas • Size: 12 crew members, $3.2M annual revenue

Problem

Storm season = 200+ leads/week, but could only respond to 40% of them
High-value estimates ($8K-$25K) needed 6+ follow-ups to close—rarely happened
Inspection scheduling took hours of back-and-forth phone tag
Two office staff couldn't keep up during busy season

Solution

AI Receptionist: Handles storm surge, books inspections 24/7, qualifies leads
SMS Follow-Up: Automated multi-touch sequences for estimates
Review Engine: Post-project review automation
Confirmation & reminder workflows for inspections

30-Day Results

85%

of storm leads contacted (was 40%)

68

additional inspections booked

23

high-value projects closed

$287K

estimated revenue recovered

"Storm season used to be chaos. We'd get slammed with calls and couldn't keep up. This year, the AI handled the surge, booked inspections while we slept, and followed up on every estimate. We closed 23 projects we would've lost before."

— Carlos M., Summit Roofing Co.

The Pattern Is Clear

When you stop missing calls and start following up instantly, revenue recovers fast.

Before Smart Spark

40-60% of calls going unanswered
Emergency/after-hours calls lost to competitors
Slow follow-up = low conversion rates
15-25 hours/week on admin tasks
Peak seasons = overwhelmed staff

After Smart Spark

85-100% call answer rate, 24/7
Zero missed emergency opportunities
Instant follow-up = 40-60% higher conversions
Admin time cut in half
AI scales with demand automatically

$411K

Total Revenue Recovered

(across 3 businesses, 30 days)

98

Additional Jobs Booked

(that would've been lost)

45+

Hours Saved/Week

(admin & scheduling time)

Your Turn

See What Smart Spark Could Recover for Your Business

These results aren't special. They're what happens when you stop missing calls, follow up instantly, and let AI handle the admin work. Book a demo and see the exact workflow we'd install for you.

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